Orders

It's easy! First, confirm that you are over 18 years old and then start browsing. Select what you're after, make any changes in the cart and then proceed to checkout where you can login or create a new account with us. Next, follow the steps to choose your delivery address and payment method. A confirmation email will be sent to you immediately after to confirm your order.

You can pay for your order using:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay

We do not accept cheque or cash on delivery.

Delivery

Currently we deliver to the following locations:

Hong Kong Island
Kowloon
New Territories
Lantau

Delivery to Lamma and other outer Islands is by inquiry only. Please contact us to discuss your requirements in more detail.

We offer free delivery for orders over $1,500 to one location. $150 will be charged for orders below $1,500 for delivery to one single location.

We want you to enjoy your drinks as soon as possible. For delivery addresses on Hong Kong Island, Kowloon, or New Territories (excluding Sai Kung) you can expect to receive your order within 1-3 business days from the day you ordered. Please note, our cut-off time is 2PM daily so make sure you get your order in prior to this time.

Deliveries to Lantau are only available on Wednesdays.

Deliveries to Sai Kung are available on Tuesday, Thursdays, and Saturdays.

Let us know if you haven’t received your order in the above time frame so that we can look into it for you.

The delivery must be received by person aged 18 or above. We do not deliver alcohol products to anyone less than 18 years of age. If there is any doubt about the age of the recipient on delivery, our delivery drivers are obliged to request some form of photographic ID. If that recipient is unable to produce appropriate ID, then the delivery driver will be unable to leave the order.

Cancellations and Returns

Unfortunately once you have placed an order, we are unable to cancel or edit your order. Please ensure all product and delivery details are correct when placing your order. We do not accept returns for change of mind purchases.

Feel free to Contact Us if you have any questions relating to your order.

In the unlikely event that the wine received is faulty, defective, or not as expected, please Contact Us so that we can assist.

My Account

It’s simple (and only takes a few minutes). To get started, click here. You can also register for an account during the checkout process – simply provide an email address, billing and shipping information, then follow the prompts.

Please note: password must be at least eight characters long and should contain at least one number.

Others

You will receive an order confirmation email which serves as a tax invoice. If you need to re-receive the order confirmation email you can do this via the ‘My Account’ section. Please Contact Us and quote your order number if you are having issues sourcing your tax invoice.

Lucky you! Discount codes can be applied at checkout before you click "Proceed to Payment" there is a box underneath the Order Summary to enter your Promo code. Once you have entered a code and clicked "Apply" your total amount will be updated to show new discounted price.

Call us

For general enquiries, contact us at 2545 4100 Monday to Friday, 9am-6pm (except public holidays).

Send us a message

Fill out our short form in Contact Us and we will get back to you as soon as possible.